Pharma Universal asks for the required delivery information to avoid interruption during shipping. The information includes customer’s name, shipping address, email ID, contact details, delivery time, and Date of the order. In addition, delivery information includes quantity of the product, order prices, and the time and date when the order will be placed at the proper address.
Order processing and delivery time
After you order the products, you will be asked for making a payment for your order. Upon the successful payment, you will be notified about the same via email or message on your registered phone number, and payment receipt will be sent to your registered email id. You can track your product information with the link that will be provided to you with 24-48 hours. You can expect delivery of the order within 5-7 business working days and may depend on the geographical locations. The delivery might get delayed in case the location is not easily accessible.
We use different methods for every packaging, depending on the requirement of the orders. In case of fragile products or products that are vulnerable to easy damage, we use packaging that can resist the damage and keep the condition of the product unaffected even during the sudden jolt. We put in efforts to keep the condition of the product optimal so that it reaches the customer in the same way as it was during the time of packaging. The quality at the time of the delivery remains top-notch.
If the recipient is not willing to accept the order and refuses it, the order is said to be undelivered. In addition, in case if the package gets damaged during transit, nobody is available to receive the order at the address, or the delivery address is wrong, the order will be eventually returned to us.
You can contact us for any of your queries or concerns. Contact our customer support team to know about order delays, non-refund of order fee, order cancellation, feel free to talk about it.